Last updated: August 2026
 

At Westward Escape we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under UK data protection law.
 

1. Who We Are

Escape Westward is a holiday accommodation provider based in North Devon, United Kingdom.

If you have any questions about this Privacy Policy or how we handle your information, please contact us using the details provided on our Contact page.
 

2. Information We Collect

We may collect the following information when you use our website or contact us:
 

• Your name

• Email address

• Telephone number

• Details of your enquiry

• Booking information (if you book directly)

• Technical information such as your IP address, browser type and pages visited through website analytics
   

We only collect information that is necessary to respond to enquiries, manage bookings and improve our website.
 

3. How We Use Your Information

We use your information to:

• Respond to your enquiries.

• Manage and confirm bookings.

• Provide customer support.

• Improve our website and services.

• Comply with legal and financial obligations.

We do not sell or rent your personal information to third parties.
 

4. Booking Platforms

If you make a booking through Airbnb, Booking.com or another third-party booking platform, your personal information will also be processed in accordance with that platform's own privacy policy. We only receive the information necessary to manage your stay.
 

5. Cookies

Our website uses cookies to improve your browsing experience and to understand how visitors use the site. Cookies may be used to:
 

• Remember your preferences.

• Measure website performance using analytics.

• Enable website functionality.
   

You can control or disable cookies through your browser settings.
 

6. Website Analytics

We may use services such as Google Analytics or similar tools to understand how visitors use our website. These services collect anonymous information including pages visited, time spent on the site and general location based on IP address.

This information helps us improve the website and does not identify you personally.
 

7. How We Protect Your Information

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or misuse.
 

8. How Long We Keep Your Information

We retain personal information only for as long as necessary to:
 

• Respond to your enquiry.

• Manage your booking.

• Meet legal, tax and accounting requirements.
   

After this period, your information is securely deleted or anonymised.
 

9. Your Rights

Under UK data protection law, you have the right to:
 

• Request access to your personal information.

• Request correction of inaccurate information.

• Request deletion of your information where appropriate.

• Restrict or object to certain processing.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with the Information Commissioner's Office (ICO).
   

10. Third-Party Links

Our website may contain links to external websites, including booking platforms and local attractions. We are not responsible for the privacy practices or content of those websites.
 

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.
 

12. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us via the details provided on the Contact page of this website.